We recommend temporarily uninstalling Rapport in order to get Chrome back up and running. However, as it interacts with your web browser, including Edge, conflicts can be possible. It gives an element of extra safety when banking online. Rapport is a piece of security software that's often given away free by banks when you bank online with them. In fact, uninstalling Rapport and then promptly reinstalling a newer version has fixed the Edge problem entirely, according to Which? Computing members who have been in touch with us. One trick that's worked for many users is to uninstall Trusteer Rapport from their computers. However, the Creators Update has had its share of teething problems, including issues with Edge itself.įix: uninstall Trusteer Rapport to fix Edge In effect, it was an overhaul of the operating system, making numerous changes throughout - including to Edge, the Windows 10 browser. The Creators Update was a large package of changes to Windows 10, rolled out by Microsoft earlier in the summer. We have a short-term fix for this, which is a known issue that Microsoft is working to resolve. We've heard from a number of readers who've complained that after installing the Windows 10 Creators Update, they've lost the use of the Edge browser.
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